The best approach would be to share mantis with the community. But I know that Mantis is maintained in Portuguese. An option could be to post confirmed bugs in a separate list and keep track of solutions. If that's a problem I don't mind to maintain this on our communitysite. If users are willing to share the bugs/issues I can realise this list and communicate with SC. I've had a lot of discussions regarding support with SC staff. I know that they are working hard to improve support, but I can see the users argues as i have (had) similar experiences. I agree on the part that SC is a great product, but that support is simply not good enough. I know that you are doing your best and we are trying too, but if SC is able to put it up to a high degree then you have *the best* product.
No announcement yet.
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