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  • No data saved

    Hello everyone.

    I'm testing Scriptcase to see if it meets the requirements I need.

    I created a form, made some blocks etc..and everything was working fine and data was being saved in the DB

    Done some tweeks here and there just to "embelish" the thing.

    Now, no data is saved in the database, however the app behaves as it should, no errors...nothing.

    How can I know what's happening ?

    Thanks in advance.

    JM

  • #2
    That's hard to say. But what might be helpful is to go to application -> debug and set all debugoptions to on. It will show you sql statement before executing. Most of the time this kind of problem is due to some kind of php syntax error but it will give you more info on this matter.
    Albert Drent
    aducom software netherlands
    scriptcase partner, reseller, support and (turn-key) development
    www.scriptcase.eu / www.scriptcase.nl

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    • #3
      thanks.

      Just tryed your instructions.

      It only shows the SQL statement when the form is initialized. Then, if I press update to update the data showed or if I insert a new record, the app behaves as if it was doing its job and no other debug message is shown.

      For the second day of trial, this is not going well, as I can't see any reason for the app to stop working suddenly.

      It was working. I only added some validation rules as max characters in 2 fields and made them number only. But even If I revert that it still does not work.

      I had the same problem yesterday...today created a new form, thinking I made something wrong last night. But the result is the same. It stops working suddenly

      any ideas or help would be welcome as debugging is showing nothing

      thanks
      Last edited by JMTM; 10-22-2013, 08:06 PM.

      Comment


      • #4
        Hello,

        Please contact our support regarding this issue. Our chat is active on workdays from 8:00am to 6:00pm (GMT -3), and our ticket system is always available.

        regards,
        Bernhard Bernsmann

        Comment


        • #5
          This is an odd problem. I don't know if it's much work to do, but I would start this particular form over. There will be a logical explanation, but sometimes it takes more time to findout then doing it over again.
          Albert Drent
          aducom software netherlands
          scriptcase partner, reseller, support and (turn-key) development
          www.scriptcase.eu / www.scriptcase.nl

          Comment


          • #6
            Originally posted by JMTM View Post
            any ideas or help [...]thanks
            You can upload this non working form here and we look ...
            Best regards: - Reinhard -

            I use ScriptCase 8 Enterprise Edition, Version 8.(latest)

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            • #7
              Indeed, but do add the database table definition too.
              Albert Drent
              aducom software netherlands
              scriptcase partner, reseller, support and (turn-key) development
              www.scriptcase.eu / www.scriptcase.nl

              Comment


              • #8
                I will redo the form once again to see how it goes. But I really can't understand what's happening. Scriptcase seemed to be just what I need, but it has to be stable. Maybe I'm doing something wrong.

                Comment


                • #9
                  Originally posted by JMTM View Post
                  But I really can't understand what's happening.
                  Indeed you shall make an upload so that we can check and help you. You learn from errors, but if you do not know where the error is ...
                  Best regards: - Reinhard -

                  I use ScriptCase 8 Enterprise Edition, Version 8.(latest)

                  Comment


                  • #10
                    Well it's working OK now.

                    I did it exactly as before..

                    thanks everyone.

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