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PROD Env - database setting does not work

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  • PROD Env - database setting does not work

    Hi,

    on the same machine where sciptcase runs I deployed a project to a production environment. While configuring the production evironment I used the same connection name as in development and the same database name. The connection was successful.

    On login to the project with admin / admin the user name has not been found. Creating a new user ended with an error: unknown database. Rather strange: the database name given in the error message is not the same as configured in the production environment:

    database name in production environment: example_db2 - same as in development environment
    database name in error message: example_db1 (has been used in an earlier development state and has been changed later to example_db2)

    Any ideas? Thanks for any help!

  • #2
    Hello,

    Please contact our support regarding this issue. Our chat is active on workdays from 8:00am to 6:00pm, and our ticket system is always available.

    regards,
    Bernhard Bernsmann

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