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  • admin user password recovery

    HI,
    we had the admin password changed and now we need to recover it. Unfortunately the "Forget Password" link is not working. Is there any way how to recover it?

  • #2
    Re: admin user password recovery

    PLEASE HELP ME TOO!

    I changed admin password to some randomly generated, but for some reason, it is not accepted now anymore!

    The Mail link is not working, since no e-mail configured...

    WHAT CAN I DO??

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    • #3
      Re: admin user password recovery

      Hello,

      Please contact our support and we will recover these passwords for you or provide you a suitable solution.

      regards,
      Bernhard Bernsmann

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      • #4
        Hi,
        I also forgot my admin password for SC6 .....
        and I didn't configured email for recovery ....

        how is possible reset admin password of SC6 ??

        thank you
        massimo

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        • #5
          If you can log in under any account
          Copy the password from the account
          You can log into and paste it into the admin password in the database

          Kevin

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          • #6
            Hello Massimo,

            Please contact our support regarding the issue.

            regards,
            Bernhard Bernsmann

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