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I can't generate source code of my applications!!!

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  • I can't generate source code of my applications!!!


    I just imported the license file sent by the ScriptCase sales department YET I can't generate source code of my applications..


    The following are the errors....


    NETMAKE - ScriptCase : Version not permitted for this server.
    Contacts NetMake (www.scriptcase.net)

    PLEASE HELP!!!

    Thanks
    ishey


  • #2
    Re: I can't generate source code of my applications!!!

    Go to the support page on their site, click on the blue box at the bottom under the Licensed User login and click on 'Click Here'. It will give you temporary access to live support.

    Regards,
    Scott.

    Comment


    • #3
      Re: I can't generate source code of my applications!!!

      Scott, Thanks a lot...=)


      HOPE the SUPPORT will address this problem ASAP,.. I'm running out of tym working on my project.. I'm stuck waiting on their replies..


      Thanks.
      ishey

      Comment


      • #4
        Re: I can't generate source code of my applications!!!

        I had the same problem and contacted support (by chat). I think they suspected that I wanted to register another copy of scriptcase on a different machine (which is not allowed) because they asked a few questions.

        Finally the licensa department "reset" my license key. After that I could succesfully register online with the same key I was sent earlier.

        good luck!

        Comment


        • #5
          Re: I can't generate source code of my applications!!!

          Thanks..

          I really need them to reply ASAP...

          Comment


          • #6
            Re: I can't generate source code of my applications!!!

            what deparment did you contact? I know there is a license department that has its own email: licensa@netmake.com.br
            Maybe give it a try if you didn't already....

            Comment


            • #7
              Re: I can't generate source code of my applications!!!

              I just did... emailed them [licenca@netmake.com.br] several times regarding this issue...

              But they were only sending me the license file..Still, I can't generate source codes..

              Comment


              • #8
                Re: I can't generate source code of my applications!!!

                Were you able to get anyone to answer chat using the temp login?

                Regards,
                Scott.

                Comment


                • #9
                  Re: I can't generate source code of my applications!!!

                  I am trying to move my SC installation to a new computer so I have the same issue.
                  I have removed SC from my old computer.
                  I can't do a chat as Chat is not available, but I tried sending a message thru the chat, but it gives errors:Notice: Use of undefined constant email - assumed 'email' in /nm/chat/message_box.php on line 65

                  Notice: Use of undefined constant email - assumed 'email' in /nm/chat/message_box.php on line 66

                  Notice: Use of undefined constant name - assumed 'name' in /nm/chat/message_box.php on line 67

                  Notice: Use of undefined constant email - assumed 'email' in /nm/chat/message_box.php on line 67

                  Notice: Use of undefined constant email - assumed 'email' in /nm/chat/message_box.php on line 71

                  Warning: fsockopen() [function.fsockopen]: unable to connect to smtp.netmake.com.br:25 (Connection timed out) in /nm/chat/diogo/ftp/smtp.class.inc on line 221

                  Notice: Only variable references should be returned by reference in /nm/chat/diogo/ftp/smtp.class.inc on line 222


                  So I have sent an email to licenca@netmake.com.br

                  I hope they get it reset quickly.

                  Seems like maybe they could do this a little differently, like make sure that you don't reset very often, and use it from more than one computer, but allow it more easily to be moved.

                  Comment


                  • #10
                    Re: I can't generate source code of my applications!!!

                    Well nothing from anyone yet. It's a little frustrating as I have a lot of work I need to do this weekend on my project.

                    Hopefully by the morning they will have reset me.

                    Alan

                    Comment


                    • #11
                      Re: I can't generate source code of my applications!!!

                      Yea, I can't chat with the SC support also, it has some sort of errors...same as asawyer13 has..

                      I'm really frustrated also, I'm stuck on my project since I can't generate source codes!!

                      I emailed licenca@netmake.com.br a couple of times regarding this issue..

                      I REALLY NEED MY LICENSE KEY TO BE RESET ASAP!

                      Got a lot of things to do..., And I don't have the intention to use the license key to several machines, well if they were thinkin that way..

                      Hopefully reset my license key..

                      Thanks
                      ishey


                      Comment


                      • #12
                        Re: I can't generate source code of my applications!!!

                        I am talking with Live Support now. They are having a look at this thread.

                        Regards,
                        Scott.

                        Comment


                        • #13
                          Re: I can't generate source code of my applications!!!

                          I have spoke with Carlos. He mentioned that he would send a request and also mentioned that you could follow up with him directly at:
                          carlos@netmake.com.br

                          Regards,
                          Scott.

                          Comment


                          • #14
                            Re: I can't generate source code of my applications!!!

                            I have sent the email

                            Thanks,
                            Alan

                            Comment


                            • #15
                              Re: I can't generate source code of my applications!!!

                              Well many hours later, I still don't have a system I can use.

                              I sent my email to all SC folk or emails I could find, including Carlos, and nothing yet.

                              This really sucks, as I had a whole day of work I was planning to do.

                              Comment

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