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  • Version not permitted for this server.

    Hello
    Can someone help me with this.
    I have the IDE version 6 installed on a shared server (GoDaddy) for a matter of convenience
    I had no problems in the installation, in licensing it, either to restore the backup.
    But it happens sometimes when I want to build applications that gives me the following error
    "Version not permitted for this server."
    I did clean install and also fails sometimes.
    Someone can guide me what is the error, says support can not work on a dedicated server, but do not explain the cause.
    which features "php" needs to work properly.
    Should work perfect, I do not understand what happens.
    Greetings and thanks.
    ps: sorry for the translator

  • #2
    You need to register your product on a pc or server. Then this pc or server is stored and you cannot install SC on another server and use same licence. Then errormessages like above appear. In your case the problem could be that your shared server doesn't have a fixed ip. But I'm not sure.
    Albert Drent
    aducom software netherlands
    scriptcase partner, reseller, support and (turn-key) development
    www.scriptcase.eu / www.scriptcase.nl

    Comment


    • #3
      Thanks Albert, I generate a new serial for use in godaddy, and stop using the local IDE, I have no fixed IP, and had no problems locally
      For me it is much more comfortable to work online because I have all my clients on the same server, including databases, the deploy is immediate and the IDE works at an acceptable speed.

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      • #4
        But is your issue solved then?
        Albert Drent
        aducom software netherlands
        scriptcase partner, reseller, support and (turn-key) development
        www.scriptcase.eu / www.scriptcase.nl

        Comment


        • #5
          no, i'm still having this problem, but sometimes it works and sometimes not

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          • #6
            Then it's hard to say for me. I think you should go into contact with SC directly.
            Albert Drent
            aducom software netherlands
            scriptcase partner, reseller, support and (turn-key) development
            www.scriptcase.eu / www.scriptcase.nl

            Comment


            • #7
              yes, but they're going to say that you can not use on a shared server, without explanation of why

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              • #8
                Why should they say that? The number of licenced concurrent users is not depending on the machine SC is running on. But that's my few cts, I'm not from SC...
                Albert Drent
                aducom software netherlands
                scriptcase partner, reseller, support and (turn-key) development
                www.scriptcase.eu / www.scriptcase.nl

                Comment


                • #9
                  answered that when I create a ticket about it.
                  I do not think it's a problem of concurrent users.
                  Looks like something related to how the license is associated with the computer (eg, mac address)

                  Comment


                  • #10
                    Hello,

                    Please get in touch with our sales team at sales@scriptcase.net

                    regards,
                    Bernhard Bernsmann

                    Comment


                    • #11
                      Bernhard, I get no response from sales

                      Comment


                      • #12
                        When did you post? There might be some time-difference due to different time-zones.
                        Albert Drent
                        aducom software netherlands
                        scriptcase partner, reseller, support and (turn-key) development
                        www.scriptcase.eu / www.scriptcase.nl

                        Comment


                        • #13
                          48 hours ago

                          Comment


                          • #14
                            Hello Mozit,

                            I will contact our sales team and let them know on your current issue.

                            You should be contacted through your email info [at] ..... Or should I tell them to contact you at other email (pm me if so).

                            regards,
                            Bernhard Bernsmann

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