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Taking Photos with an iPhone

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  • Taking Photos with an iPhone

    I tried the Helpdesk Sample "SC Tickets". I selected "Non Subscribers", then "New Ticket".... I scrolled down to the Attachments section and selected "Choose File". I was given the option to take a photo, which I did.... I selected "Use Photo" and received this error.... First this appeared "A problem occurred with this webpage so it was reloaded", followed by a popup window that said 'Are you sure you want to submit this form again?". Am I doing something wrong?

  • #2
    Update! I downloaded Mozilla Firefox onto my iPhone and repeated the process of entering a ticket. After I took the picture it went back to the ticket and uploaded the image. So apparently Safari might be the problem.


    • #3
      Safari has a lot of issues indeed. Some are never fixed like the popup problem.
      Albert Drent
      aducom software netherlands
      scriptcase partner, reseller, support and (turn-key) development /