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Is anyone home or are you having a siesta?

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  • Is anyone home or are you having a siesta?

    I sent an email a week ago requesting my licence for SC5 be reset so I could move the 5.2 installation to another VM. I need to do this before considering updating to SC6

    No reply to date. Should I worry, give up or just be more patient?

    Cheers

    The GuiGuy
    ... from Down Under

  • #2
    Re: Is anyone home or are you having a siesta?

    have you try with
    setting -> license->request
    and send your lic file to netmake?


    masbro

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    • #3
      Re: Is anyone home or are you having a siesta?

      [quote author=Masbro link=topic=6156.msg15631#msg15631 date=1332757261]
      have you try with
      setting -> license->request
      and send your lic file to netmake?
      [/quote]

      <sigh> that's a bit hard when the hardware's gone down and I need to re-install on a new PC. To be more precise, it's difficult to get to settings > License > request when you can't log in....



      The GuiGuy
      ... from Down Under

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      • #4
        Re: Is anyone home or are you having a siesta?

        Guiguy, in which email do you enter in contact? try license@scriptcase.net, in last case try to chat with support

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        • #5
          Re: Is anyone home or are you having a siesta?

          [quote author=Max Veras link=topic=6156.msg15667#msg15667 date=1332970821]
          Guiguy, in which email do you enter in contact? try license@scriptcase.net, in last case try to chat with support
          [/quote]

          Hi Max,
          I had the correct address, and eventually got a reply a couple of days telling me my license was invalid. Which is strange because it is the same license that was sent to me when I last updated my subscription.

          I've given up now and will use something else for my PHP stuff, I think...

          Thanks

          The GuiGuy
          ... from Down Under

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