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Upgrade license problem Scripcase V7 from Pro to Enterprise

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  • Upgrade license problem Scripcase V7 from Pro to Enterprise

    The problem is resolved, thank you for support scriptcase.
    ------------------------------------------------------------------------- old post
    Hi all,

    I had to upgrade to a version of "Migrate from Professional to Enterprise", and I've finished making payments.

    But our license we found: V7 Professional Edition still not Enterprise Edition.

    I tried to chat and email to sales, but until now there has been no reply.

    Any one how to resolve this problem ?
    Last edited by kastaji; 10-08-2013, 06:03 PM. Reason: Resolved

  • #2
    When did you make the upgrade? You can do a live-chat or send an email to sales at. Keep in mind that SC needs to get a notice of the payment. That can take some time if you have payed by bank transfer.
    Albert Drent
    aducom software netherlands
    scriptcase partner, reseller, support and (turn-key) development
    www.scriptcase.eu / www.scriptcase.nl

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    • #3
      Hi, thank you for responding.

      I just did an upgrade today, and I pay using a credit card, I did 2 things, the first upgrade to the enterprize, and also add 1 user.

      For additional user is correct and there is no problem. but to upgrade to a pro enterprize that is problematic.

      Maybe I'll wait a while first. because time has entered the weekend.
      Last edited by kastaji; 10-04-2013, 03:14 PM.

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      • #4
        Hello,

        Please contact our sales team regarding license issues. sales [at] scriptcase . net

        regards,
        Bernhard Bernsmann

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        • #5
          The problem is resolved, thank you for support scriptcase.

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          • #6
            Thanks also for your feedback.

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