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  • Please fix webinar notifications

    I have missed last webinar because your (or webinar system) has sent me a notification 3 hours after it was over. There is some problem with the timezones I think and it must be fixed, otherwise many people will be missing it. I tried to get on line and checked NM site for the room link but there was nothing there (which is wired as well). Something is definitely WRONG !

    Arthur
    -----------------------------------------
    Arthur Klisiewicz
    dATA POINT SOFTWARE
    www.datapointsoftware.com

  • #2
    Originally posted by aka View Post
    I have missed last webinar because your (or webinar system) has sent me a notification 3 hours after it was over. There is some problem with the timezones I think and it must be fixed, otherwise many people will be missing it. I tried to get on line and checked NM site for the room link but there was nothing there (which is wired as well). Something is definitely WRONG !

    Arthur
    Arthur, the webinar is maintained by Citrix (gotowebinar). It holds the timezone pdt and that might be confusing as you have to convert the pdt into cet in my case. But the emails are sent almost immediately after registration, so if you receive the notifications hours late I would suspect my provider ...

    I don't think you have missed much however, and part two - the most interesting part - is next friday. Hope it goes better then.
    Albert Drent
    aducom software netherlands
    scriptcase partner, reseller, support and (turn-key) development
    www.scriptcase.eu / www.scriptcase.nl

    Comment


    • #3
      Albert - I run my own webinars as well and I know when I set notification to certain date/time I need to consider that it is my Timezone (not the receiver). If I set one to sent to you at 9:00 am you will get it at 4pm (you time - I think we are 6 hours away). So this must be considered when sending notifications. I could not register because I did not receive anything from NM before the webinar (and yes I missed a lot - your nice voice my friend - haha). OK, not a big deal, just a side note.

      Arthur
      -----------------------------------------
      Arthur Klisiewicz
      dATA POINT SOFTWARE
      www.datapointsoftware.com

      Comment


      • #4
        The times are never set correct for us as this is a intl. webinar. So there always are people disappointed, I missed a webinar for that reason. I emailed Citrix for improvement a while ago. They say the're working on it.... I know that one (lol)
        Albert Drent
        aducom software netherlands
        scriptcase partner, reseller, support and (turn-key) development
        www.scriptcase.eu / www.scriptcase.nl

        Comment


        • #5
          Hello,

          I will verify the problem with our team.

          regards,
          Bernhard

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