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Update error on new Mac machine

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  • Update error on new Mac machine

    Hello,

    I am a registered owner of SC and I have installed the mac version on my new Mac with osx-mavericks. The install went fine. However, when I try and run the ScriptCase Update under settings I get the following error every time:

    “The requested service is inaccessible. It might be temporarily down. Verify your Internet connection.”

    I did not have any problems on my previous windows machine but cannot get the update to run under the new Mac.

    Is this a bug or what do I need to do to fix this problem?

    thanks Much For The help!

    — Dave

  • #2
    Hello Dave,

    This issue happens when your server is unable to connect to ours.

    Do a manual update instead of an automatic update.

    regards,
    Bernhard Bernsmann

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    • #3
      Thing is, I am simply using my SC installed on my Macbook Pro laptop. It worked fine on my windows laptop, just not on the mac.

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