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  • Contentmenu in webhelp not shown

    Cannot see the contentmenu in the webhelp manual.
    I use internet explorer 10
    How to solve?

  • #2
    Hello,

    I have reported this issue to our bugs team for further testing.

    regards,
    Bernhard Bernsmann

    Comment


    • #3
      Sorry Bartho,
      That is an easy answer.
      In the meantime nobody in the world can use the help. Also not in explorer 9
      That is very bad for the good name of your product.
      I use the downloaded pdf in the moment. But it better to have the webversion.
      The bugsteam should at least give a message that it is indeed a problem and that they are working on it.

      Bert

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      • #4
        Originally posted by ctmservice View Post
        Sorry Bartho,
        That is an easy answer.
        In the meantime nobody in the world can use the help. Also not in explorer 9
        That is very bad for the good name of your product.
        I use the downloaded pdf in the moment. But it better to have the webversion.
        The bugsteam should at least give a message that it is indeed a problem and that they are working on it.

        Bert
        Hello Bert,

        I will check with our bugs team the current bug status. Are you aware of our online web help: http://downloads.scriptcase.com.br/d.../manual_mp.htm

        I'm almost sure it will not work (for the same reason obviously) but it is worth a try.

        regards,
        Bernhard Bernsmann

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        • #5
          Cannot confirm that for IE9, firefox or chrome. They are working as intended ...

          BR

          Eric

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          • #6
            Thanks Eric for your feedback.

            Comment


            • #7
              Confirmed. WebHelp not working using internet explorer 9.

              Best Regards
              Hiram BQ

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              • #8
                just to show, that it is working for me. May be it is not a mistake from SC but in your browser configuration ...

                BR

                Eric
                Attached Files
                Last edited by EricB; 03-10-2013, 04:53 AM.

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                • #9
                  Something odd is going on. I have the content (right side) but no index (left side). Running on windows 8 / ie10
                  Albert Drent
                  aducom software netherlands
                  scriptcase partner, reseller, support and (turn-key) development
                  www.scriptcase.eu / www.scriptcase.nl

                  Comment


                  • #10
                    It doesn't matter if I run it from SC6 or SC7. I turned the popup blocker specific on my development site on. Didn't help.
                    Albert Drent
                    aducom software netherlands
                    scriptcase partner, reseller, support and (turn-key) development
                    www.scriptcase.eu / www.scriptcase.nl

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                    • #11
                      Working here just fine. Tested with Windows 7 IE 9 and then Windows 8 IE 10.

                      Ted Berry

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                      • #12
                        I think I solved the issue on my computer.
                        Simple switch on the compatibity modus in your browser.
                        That is the very small icon besides of the url-input
                        That means that the application has been build in an old version of the browser
                        This also means that after every new start I have to click on the icon.

                        Regards Bert
                        Last edited by ctmservice; 03-10-2013, 04:56 PM.

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