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  • how to go back

    I upgraded to SC7.1 and have so many errors with my old App that I would rather go back to SC7.0 and wait until 7.1 is more stable.
    Is there any easy way to go back to SC7 ?

    Art
    -----------------------------------------
    Arthur Klisiewicz
    dATA POINT SOFTWARE
    www.datapointsoftware.com

  • #2
    Hello,

    Please contact our support regarding this issue. Our chat is active on workdays from 8:00am to 6:00pm (GMT -3), and our ticket system is always available.

    regards,
    Bernhard Bernsmann

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    • #3
      the support pages says:

      You do not have support via ticket.
      ON-LINE CHAT
      According to our records, you have no support via chat.

      so,.. what are you talking about ?
      -----------------------------------------
      Arthur Klisiewicz
      dATA POINT SOFTWARE
      www.datapointsoftware.com

      Comment


      • #4
        Hello Aka,

        As you are facing an installation related issue, you can contact our support as a trial user. To do so, logout from our website and login as a trial user.

        regards,
        Bernhard Bernsmann

        Comment


        • #5
          login as trial user ? then what ?
          I use SC from version 5 and you asking me to install a trial version or what ? Please read the messages more carefully,


          ONCE AGAIN!
          I want to install latest 7.0 version (not 7.1)
          If I do automatic update SC will download files and upgrade all the way to SC7.1 (which I do not want, simply because it is so screwed up, that most of my older App do not work).
          Do you understand my point ?


          Thank you -Arthur
          Last edited by aka; 08-13-2013, 01:31 PM.
          -----------------------------------------
          Arthur Klisiewicz
          dATA POINT SOFTWARE
          www.datapointsoftware.com

          Comment


          • #6
            I think that Bernard means that if you logon as a trial user you'll be able to contact support regarding this situation. To be able to return to older versions I recommend copying the full scriptcase folder to your backup to be able to restore if necessary. Keep in mind that there's a sqlite database which might needs to be handled separately as this contains the definitions of your application.
            Albert Drent
            aducom software netherlands
            scriptcase partner, reseller, support and (turn-key) development
            www.scriptcase.eu / www.scriptcase.nl

            Comment


            • #7
              Originally posted by aducom View Post
              I think that Bernard means that if you logon as a trial user you'll be able to contact support regarding this situation. To be able to return to older versions I recommend copying the full scriptcase folder to your backup to be able to restore if necessary. Keep in mind that there's a sqlite database which might needs to be handled separately as this contains the definitions of your application.
              Exactly!

              regards,
              Bernhard Bernsmann

              Comment

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