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How do I report errors to NetMake?

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  • How do I report errors to NetMake?

    When something goes wrong and I get the image before telling me to click on the link to send the error to NetMake nothing happens. I click and get a new page with the error but does not tell me how to report the issue to NetMake. So how do we report the problems? See attached pic
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  • #2
    I guess you post it here somewhere in the bugsforum. Problem is that the error now and then occurs while nothing is wrong. If I get an error like that I useually quit Scriptcase and restart.
    Albert Drent
    aducom software netherlands
    scriptcase partner, reseller, support and (turn-key) development
    www.scriptcase.eu / www.scriptcase.nl

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    • #3
      Thank you for the response, I usually ignore these errors because Scriptcase never bothers to look at them nor provide a response but I wanted to know who we could send those notifications in the case of a real problem because clicking on the link does not do anything, I does not send anything to nobody, does not start an email or a transfer of the problem to ScritpCase.
      As I said I never send these notifications to ScriptCase because there is no tracking of errors and nobody gets notification when a real bug gets fixed so that we know it is fixed. I submitted a bug for not being able to search with multiple search fields, (“Multi Search on Grid does not work”) this was not a bug before but it is now and the response was they might look into it and never heard back still a problem not sure is due to 7.1 release or what but to this day nothing has been done.

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      • #4
        They do use Mantis bugtracker, but it's all Portuguese. And yes I agree, the communication needs a lot of improvement.
        Albert Drent
        aducom software netherlands
        scriptcase partner, reseller, support and (turn-key) development
        www.scriptcase.eu / www.scriptcase.nl

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