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Help File Not Coming Up

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  • Help File Not Coming Up

    Just installed and when I hit the ? to get some help in the first two screens it either comes up blank with just the header at the top, or just continually spins and never actually loads a page?

    It seems something went wrong with my install. I am using Windows 7 and I tried IE and Chrome.

    I would like to add that now I can't use anything. It just spins saying Waiting for (IP Address).

    Any suggestions?
    Last edited by oahure.com; 07-25-2013, 07:14 PM.

  • #2
    Hello,

    Welcome to our forum.

    I believe you will have to you need to manually update your ScriptCase.

    1 - Download SC 7 ZIP
    2 - Backup your SC (admnistration --> backup: http://downloads.scriptcase.com.br/d.../02-Backup.htm )
    3 - Extract SC 7 ZIP and copy the files to your current SC 7 installation (replacing the "old" files).

    DO NOT DELETE ANY FILE DURING THIS PROCEDURE

    PS: The online Web Help can be found here: http://downloads.scriptcase.com.br/d.../manual_mp.htm

    regards,
    Bernhard Bernsmann

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