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Reinstalling scriptcase

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  • Reinstalling scriptcase

    Hi, i need to know which are steps for reinstall newly SC 7.
    I need format my pc and install SC7 again.

    Thanks for your help.

  • #2
    AFAIk if you logon to your customer page on SC you can request for a new install.
    Albert Drent
    aducom software netherlands
    scriptcase partner, reseller, support and (turn-key) development
    www.scriptcase.eu / www.scriptcase.nl

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    • #3
      Hi, Albert thank you for your answer.

      I already formatted my pc now i need install my licence of SC7.
      I have licencing for upgrades untill dec 2014.
      I logon to your customer page on SC, but i do not can request help because SC not allow do it: "You do not have support via ticket."

      My questions is: I must pay for support for reinstall my SC? (i have licencing to dec 2014).
      I do not can send a ticket to SC team because not allow do it.

      Thanks for any help.

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      • #4
        Originally posted by alvagar View Post
        Hi, Albert thank you for your answer.

        I already formatted my pc now i need install my licence of SC7.
        I have licencing for upgrades untill dec 2014.
        I logon to your customer page on SC, but i do not can request help because SC not allow do it: "You do not have support via ticket."

        My questions is: I must pay for support for reinstall my SC? (i have licencing to dec 2014).
        I do not can send a ticket to SC team because not allow do it.

        Thanks for any help.
        In the rightupper corner of scriptcase.net there's a login button. You need to add your account login here. Then you will see your profile, orders, serials etc. If you click on serials you have a link on every licence to request for a new installation. Hope this helps. This is *not* the ticket system.
        Albert Drent
        aducom software netherlands
        scriptcase partner, reseller, support and (turn-key) development
        www.scriptcase.eu / www.scriptcase.nl

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        • #5
          Ok, Albert thank you a lot for your response.
          My user menu of my profile was hide.

          Now is visible and now i can continue with my work.

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