Announcement

Collapse
No announcement yet.

Unable to update ScriptCase

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Unable to update ScriptCase

    "The requested service is inaccessible. It might be temporarily down. Verify your Internet connection."

    I'm currently running 7.01.0012 on Windows 8. I've tried turning off my firewall, but to no avail. Any other suggestions?

  • #2
    It's working here, but I've had a similiar issue once. It resolved automatically. If the issue persist you need to contact support.
    Albert Drent
    aducom software netherlands
    scriptcase partner, reseller, support and (turn-key) development
    www.scriptcase.eu / www.scriptcase.nl

    Comment


    • #3
      Thanks for the reply! I've been having the problem for at least a week. In fact, I'm not sure if it has ever worked since I switched to Windows 8. I was just trying to avoid buying a support ticket.

      Comment


      • #4
        Hello,

        A few of our customers were facing the same issue due to their antivirus. Try deactivating yours before updating.

        att,
        Bernhard Bernsmann

        Comment


        • #5
          Had the same problem -
          I run AVG, and when I turned it off - Update worked as expected

          Nice one Bartho!

          Comment


          • #6
            Thanks,

            I'm glad I could help.

            regards,
            Bernhard Bernsmann

            Comment

            Working...
            X