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Can you post the details about this specific device? Make/model/OS build number, etc? It can't hurt, and might help.
All of the buttons on my very complex web display/function correctly on a Nexus 7 tablet (Android 5.1.1), a Moto RAZR Maxx phone (Android 5.1.1), an iPad2 (iOS 7), and an Android Studio emulator (Android 4.0.3). I consider that to be a miracle.