No announcement yet.

Update fails :-(

  • Filter
  • Time
  • Show
Clear All
new posts

  • Update fails :-(

    SC8 was installed from full setup package, using the default options & settings, on my Ubuntu 14.04 LTS notebook. SC8 appears on http://localhost:98 - The OS was a clean install for SC8.

    When I run the 'Scriptcase Update', I get

    ScriptCase Update
    ScriptCase will check if your ScriptCase Update version is updated.

    ScriptCase Update

    Checking ScriptCase Update version...
    ScriptCase Update version is up to date...

    ScriptCase will analyze your system and search for available updates.

    Check ScriptCase Manual Updates
    Check Production Environment Updates
    I click the "Search for Updates" button. AFter a minute or so...

    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator at to inform them of the time this error occurred, and the actions you performed just before this error.
    More information about this error may be available in the server error log.
    Any ideas on overcoming this?
    The GuiGuy
    ... from Down Under

  • #2
    i get this problem too. im using linux centos 6 64bit. please help!


    • #3
      I thought maybe this was a permission problem, but even after setting the SC install directory to a very risky 777, I get the same error.
      The GuiGuy
      ... from Down Under


      • #4
        Another extreme attempt; I disabled all firewalls and tried again. Same error!
        The GuiGuy
        ... from Down Under


        • #5
          I too had this - I was told it's an apache config issue - however the logs didn't really help me, and i'm no apache expert.

          I ended up re-installing a new fresh copy of SC8 (which was v.002 by that point). The update process works now - so suspecting that version .000 (full install) didn't configure apache correctly.


          • #6
            Check the second post from John on this post

            Professional Scriptcase Services
            Some Customers opinions


            • #7
              yep - all comes together! :-)


              • #8
                You can do it with no fear! We recommend that type of procedure.
                Best regards,
                Carlos Lacerda.
                ScriptCase Commercial Manager.

                Skype: carlos.lacerda82
                Visit our Blog:
                Visit out fan page: