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helpcase, SC HelpCase error each time the menu option is opened

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  • helpcase, SC HelpCase error each time the menu option is opened

    Thank you to anyone who can help me with this error message...

    unlink(/xxxxxxx/NetMake/v8/wwwroot/scriptcase/devel/conf/grp/xxxxxxmydirxxxxxx/helpcase/source/myhelp/_images): Is a directory | Script: /opt/NetMake/v8/wwwroot/scriptcase/devel/class/page/nmPageHelpCaseFileManager.class.php linha: 407

    whenever I open the webCase menu option in sc menu => tools => HelpCase I receive this error message. Does anyone know "WHY" I would be getting this error? Is it a SC Bug... or what?

    I am running...
    SC V 8.00.0024 on Debian 6 x64

    Thanks again!
    Stu Buck
    Phoenix AZ

  • #2
    Hello,

    It's a internal error of scriptcase.
    But, at first sight, the error only occuor in the linux ( debian ) because my environment is debain too, in the windows the error don't occuor.
    I already told for one of ours developers to verify and correct it.
    --
    ScriptCase Team

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    • #3
      Hello, thanks for writing in. This error was identified and fixed locally.
      Our test team should validate it and release it within the next updates.

      Regards.
      Regards,
      Cavadinha

      Development Team
      Netmake - IT Solutions

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